For instant download items, you will receive an email with a download link once your transaction is processed.

For digital personalised orders (made to order), our current turnaround times are 3-5 business days, but this can increase during peak periods.

Our talented team spend a lot of time to put together your custom artwork. Unfortunately this means, we cannot provide you with a preview before you purchase. We can guarantee that we will work with you until you're happy with your final piece.

Short answer: yes. Long answer: it depends on how many characters fit comfortably in your design.

We recommend featuring one name if the surname is e.g. 8 letters or longer. If you're using two short nicknames, we can typically accommodate both. The exact fit depends on your layout and font size.

When you place your order, let us know what you'd like to feature. We'll review your request and work with you via email to confirm the best approach for your design.

Before you've added your print to cart, you'll find an upload option to add your hero photo before finalising the order. Simple.

Yes, some of our best-sellers have been off the back off special requests. Please reach out directly, levukanastudio@gmail.com or the contact form to enquire. If its within our skills, we're certainly open to trying new things.

Levukana Studio is not responsible for any duties or taxes associated with the delivery of your order in the destination country. This is the full responsibility of the customer so please check your local laws regarding this. Please feel free to contact us should you have any questions.